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In accordance with current fingerprinting processes, when an applicant’s fingerprints reject on either the DPS or FBI level, the fingerprinting vendor, MorphoTrust, will notify the applicant to schedule a reprint. MorphoTrust will attempt to contact the applicant up to two times via telephone and/or email. DPS also provides the requesting agency notice of the applicant rejection through their selected response method. We would like to remind agencies to also notify their applicants of their fingerprint rejections and ask them to call MorphoTrust at 888-467-2080 to schedule their reprint appointment. Applicants will need to inform the call center operator that they are calling to schedule a reprint because their fingerprints have been rejected and provide the TCN from their original fingerprint appointment.

Fingerprint-based Applicant Clearinghouse of Texas (FACT)

What is FACT Clearinghouse?

The FACT Clearinghouse is a repository of the DPS and the FBI fingerprint-based criminal history results. The FACT Clearinghouse allows an authorized entity access to a consolidated response of the DPS and FBI criminal history fingerprint result, including an electronic subscription and notification service for new arrest activity on subscribed persons.

Only persons processed through Fingerprint Applicant Services of Texas (FAST) are eligible for FACT. FAST is a service of the DPS that provides the electronic capture and submission of fingerprints for a fingerprint background check.

Fingerprint-based search results

The criminal records stored at the DPS and the FBI are based on fingerprints submitted at the time of arrest. The DPS and the FBI use Automated Fingerprint Identification Systems (AFIS) that take an electronic image of fingerprints submitted by FAST and compares it to fingerprints of persons previously reported to the DPS and the FBI as having been arrested in Texas or elsewhere in the Nation. The DPS and the FBI have criminal history files of all arrests, prosecutions and court dispositions of the persons that have arrest fingerprints in either AFIS. When a match is identified through either AFIS, the corresponding criminal history record is pulled from the DPS or the FBI system. FACT displays both results in one location.

Subscription Service

The subscription service notifies an entity of new arrests as Texas law enforcement agencies report the arrests to the DPS.

Notifying entities means the entity does not have to re-run background checks of employees to determine if a new arrest has been received after the initial check.

For support using or to access the FACT Clearinghouse, please contact us by email or phone:

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DATE:4/18/2014 8:47:44 PM USR:0,0 SERVER:DPSWEB6 VS:0 Lang:English